Introduction and Scope

This Privacy Policy outlines how Homegrid Lab, specializing in the Solar & Batteries industry, collects, uses, processes, and protects your information. This policy applies to all users of our website, services, and products globally.

Information Collection Practices

We collect various types of information to provide and improve our services:

• Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, and mailing address.
• Usage Data: We may collect information that your browser sends whenever you visit our website or when you access the service via a mobile device. This usage data may include your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

How Data is Used and Processed

Homegrid Lab uses the collected data for various purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our services
• To detect, prevent, and address technical issues
• To fulfill any other purpose for which you provide it
• To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.

Data Security Measures

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Controlled access to personal data

User Rights

As a user, you have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal information.
• Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Deletion: You have the right to request that we delete your personal data, under certain conditions.
• Objection: You have the right to object to our processing of your personal data.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• For California residents: To exercise CPRA rights, contact privacy@homegridlab.com.

Third-Party Services and Cookies

We may employ third-party companies and services to facilitate our service ('Third-party Services'), provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third-party service providers may have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How to Contact Us for Privacy Inquiries

If you have any questions about this Privacy Policy, please contact us:

• Privacy Email: privacy@homegridlab.com
• Phone: +44 20 7946 0958
• Mailing Address: 27 Greenfield Road, Suite 12, London, E1 1EJ, United Kingdom

Last Updated

This Privacy Policy was last updated on March 28, 2026.